Privacy Policy

1. Information We Collect

We may collect the following personal information when you submit a contact form on our Website:

• Name
• Email address
• Phone number

Additionally, we may collect non-personal information such as:

• Browser type and version
• IP address
• Cookies and usage data

2. How We Use Your Information

We collect and use your personal information for the following purposes:

1. To respond to your inquiries or requests submitted through the contact form.
2. To send promotional offers, news, or updates about Amazing Lombok Resort.
3. To improve our Website and services.

We will only use your data for the purposes described above after obtaining your explicit consent.

3. Consent

By submitting your personal information via the contact form, you:

• Agree to the collection and use of your information as outlined in this Privacy Policy.
• Consent to receiving promotional communications from us.

If you wish to withdraw your consent, you can do so at any time by contacting us (see Section 10) or by clicking the "unsubscribe" link in our promotional emails.

4. Data Retention

We will retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

5. Data Sharing and Transfers

We do not sell, rent, or share your personal information with third parties, except as required to:

• Provide services (e.g., third-party email marketing platforms).
• Comply with legal obligations.

If we transfer your data outside of Indonesia, we will ensure appropriate safeguards are in place to protect your information.

6. Your Rights

Under Indonesian data protection laws, you have the right to:

1. Access the personal information we hold about you.
2. Correct or update your information.
3. Request deletion or restriction of processing of your information.
4. Object to the use of your information for promotional purposes.

To exercise these rights, please contact us (see Section 10).

7. Security Measures

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission.
• Regular monitoring and updating of our security practices.

8. Cookies and Tracking Technologies

Our Website may use cookies to enhance user experience and analyze Website traffic. Cookies are small text files stored on your device that help us recognize repeat visitors and tailor our services.

You can manage your cookie preferences through your browser settings.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Amazing Lombok Resort
Serangan, Selong Belanak 83572, Lombok Tengah, NTB
Email: info@amazinglombokresort.com
Phone: +62 813 5366 0918

Thank you for trusting Amazing Lombok Resort with your personal information. We are committed to providing a safe and enjoyable experience for all our guests.